paypal支付常见错误解析
独立站收款的方式有:PayPal、信用卡、线下、COD。PayPal和信用卡是外贸的主要两种收款方式。小伙伴们在使用PayPal收款时会遇到一些支付失败的情况,以下是我列举一些比较常见的错误,希望可以帮到小伙伴
01 The Buyer cannot pay with PayPal for this Transaction.L_ERRORCODE0:13113
原因:付款方账户问题,请买家联系PayPal Customer Service.
02 This transaction couldn’t be completed.Please redirect your customer to PayPal.L_ERRORCODE0:10486
原因:
付款方绑定的卡片问题一般为如下三种情况:
1)在金融机构留存的帐单地址无法被确认。
2)交易超出卡限制。
3)发卡机构拒绝了交易。
请付款方自行与发卡机构确认
关于10486错误:https://developer.paypal.com/docs/archive/express-checkout/ht-ec-fundingfailure10486/
关于提示用户的示例:https://developer.paypal.com/docs/archive/express-checkout/ht-ec-fundingfailure10486/#the-buyers-experience
03 There was an error in the Shipping Address Country field L_ERRORCODE0:10725
原因:用户填写的shipping address国家信息错误,让用户输入正确的地址.
04 A match of the Shipping Address City,State,and Postal Code failed.L_ERRORCODE0:10736
原因:用户填写的shipping address信息错误,让用户输入正确的地址.
05 The field Shipping Address City is required L_EEEORCODE0:10728
原因:用户填写的shipping address中的city参数信息错误,让用户输入正确的地址.
06 The customer must return to paypal to select new funding sources.L_ERRORCODE0:10422
原因:Funding source无法完成支付,需用户重新选择.
07 Internal Error L_ERRORCODE0:10001
原因:PayPal接口出错https://www.paypal.com/c2/smarthelp/article/what-is-api-error-code-10001-ts1041
08 Payment has not been authorized by the user.L_ERRORCODE0:10485
原因:用户没有点击支付按钮同意支付.
09 The requested action could not be performed,semantically incorrect,or failed business validation.||ORDER_NOT_APPROVED:Payer has not yet approved the Order for payment.Please redirect the payer to the'rel':'approve'url returned as part of the HATEOAS links within the Create Order call or provide a valid payment_source in the request.||debug_id:a*****a****a0
原因:客户未支付,商家再次催款即可.
10 The requested action could not be performed,semantically incorrect,or failed business validation.||INSTRUMENT_DECLINED:The instrument presented was either declined by the processor or bank,or it can't be used for this payment.||debug_id:**b********f8
原因:
付款方绑定的卡片问题一般为如下三种情况:
1)在金融机构留存的帐单地址无法被确认。
2)交易超出卡限制。
3)发卡机构拒绝了交易。
请付款方自行与发卡机构确认
参考链接:https://developer.paypal.com/docs/checkout/integration-features/funding-failure/?mark=INSTRUMENT_DECLINED
11 The requested action could not be performed,semantically incorrect or failed business validation.||PAYEE_ACCOUNT_RESTRICTED
原因:收款方账户受限,请收款方联系PayPal客服:https://www.paypal.com/c2/smarthelp/contact-us
12 Authorization failed due to insufficient permissions.PAYEE_ACCOUNT_NOT_VERIFIED:Payee has not verified hteri account with Paypal
原因:收款方账户未认证,请在账户内按照站内信息和提示设置,或者联系PayPal客服:https://www.paypal.com/c2/smarthelp/contact-us
13 The requested action could not be performed,semantically incorrect,or failed business validation.||PAYEE_ACCOUNT_RESTRICTED:The merchant account is restricted.
原因:收款方账户受限,请收款方联系PayPal客服:https://www.paypal.com/c2/smarthelp/contact-us
14 Authorization failed due to insufficient permissions.PAYEE_ACCOUNT_NOT_VERIFIED:Payee has not verified therir account with PayPal
原因:收款方账户未认证,请在账户内按照站内信息和提示设置,或者联系PayPal客服:https://www.paypal.com/c2/smarthelp/contact-us
15 RECEIVING_PREFERENCE_MANDATES_MANUAL_ACTION L_ERRORCODE0:PENDING
原因:收款方账户缺少该货币种类,请在账户手动确认该笔金额,并添加货币种类.
关于联系PayPal客服
商户登陆账户后访问https://www.paypal.com/c2/smarthelp/contact-us,右下角有个小国旗标志选择账户所在地区,寻找相应客服
关于添加货币种类
登陆账户后访问https://www.paypal.com/businesswallet/money